Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you create an account, place an order, or contact customer support, we may collect the following personal information:
• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card number, billing address, and other payment details.
• Account Information: Username, password, and account preferences.
1.2 Non-Personal Information
We may also collect non-personal information, including:
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, and other usage statistics.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and track site usage.
2. How We Use Your Information
We use your personal information for the following purposes:
• Order Processing: To fulfill and manage your orders, including shipping and handling.
• Customer Support: To respond to inquiries, provide support, and address issues.
• Account Management: To create and maintain your account, including managing your preferences and settings.
• Marketing and Promotions: To send you updates, promotional materials, and offers (you can opt-out at any time).
• Site Improvement: To analyze usage and improve our website and services.
3. How We Share Your Information
We may share your information in the following circumstances:
• Service Providers: With third-party vendors who assist us with payment processing, shipping, and other services necessary to fulfill your orders.
• Legal Requirements: If required by law, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance User Experience: Remember your preferences and provide personalized content.
• Analyze Usage: Collect data on how you use our site to improve functionality and performance.
You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You have the following rights regarding your personal information:
• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
• Data Deletion: You can request the deletion of your personal information by contacting us. We will process such requests in accordance with applicable laws.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: orders@cottonstreetapparel.com